The workshop under the shop has its own consultancy area complete with matching red velvet French day bed. Customers are offered an exclusive bespoke service and time is taken to consult and explain each process aiding the creation of something that is tailored to the individual's lifestyle, needs and design preferences. Johnny Rocket rejects the ethos of retailers that hide their craftsmen, as the customer is denied the personal joy of seeing their piece come to life. The aim is to include the client in the creative process therefore demystifying the craftsmanship and revealing the skills involved. The advantage of the on site workshop enables the staff to react swiftly to customer requests and give rapid turn around on designs. The workshop is extremely flexible and offers immediate adjustments and information.
" I was terrified of the idea of buying an engagement ring, Johnny Rocket created something totally unique and guided me through the entire process with knowledge and sensitivity. Wonderful - Tiffany's was far too aloof and intimidating"" Simon Walker D VS2 in Platinum